Eden’s story — “In crises, humanity immediately mobilises, and responds with compassion. I will hold onto that truth always; I have seen it firsthand”

Eden is a volunteer in Lewisham.

I decided to help with the vaccination effort because I wanted to interact with the local community and witness the power of people coming together. In my time as a volunteer, I saw the strength of human connection within adversity, and a nationwide effort to protect the most vulnerable. In these challenging times, I was reminded that in crises, humanity immediately mobilises, and responds with compassion. I will hold onto that truth always; I have seen it firsthand. I wanted to support our incredible NHS, a vital health service I hope remains free for all, forever.

I think most about people’s eyes, and the emotions they carried, since we can’t see people’s faces (yet!). Every person brings a unique story with them, and to get a glimpse into the life of Lewisham through this job showed me the deep diversity in London and its people. I think about the incredible doctors, nurses, and administrative staff who buoyed a huge operation with such humility and warmth. I think about people’s emotional journey, from trepidation as they enter, to relief as they exit, one step closer to freedom.

I think about the adrenaline that would course through my veins at 8:30 a.m., the waiting room full of people, many of them their first time outside in months, and the high of checking in the first person. I think about the nurse that led a yoga stretch for us halfway through our shift, every volunteer stretching to the sky together, and deeply breathing.

What surprised me most was how keen people were to talk, and the range of cultures and personalities I had the privilege of interacting with. I was stunned by the speed and efficiency of the operation too! I was reminded of the power of a local politics, one that relies on the power of people and the NHS.

I will always remember the laughs I had, with volunteers and local people. I will always remember key workers’ relief at getting their vaccine between back-to-back shifts. I will always remember the kind people who brought in chocolates for the amazing NHS staff and volunteers. I will remember volunteering on snowy days where we worried bitter cold and hail might hold people back, and volunteering on sunny days, the warmth making people smile through their eyes.